Privacy Policy – Green Alpha Insurance Brokers

1. Introduction

Green Alpha Insurance Brokers (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, and insurance offerings.

2. Information We Collect

We may collect the following types of information:

• Personal Information – Name, contact details, date of birth, identification numbers, and financial details.
• Insurance Information – Policy details, claims history, and beneficiary information.
• Usage Data – IP address, browser type, device information, and online behavior on our website.
• Communication Records – Emails, phone calls, or chat conversations with our representatives.

3. How We Use Your Information

Your personal data is used for the following purposes:

• Providing and managing insurance services such as policy issuance, claims processing, and renewals.
• Improving customer experience by personalizing offers and enhancing website functionality.
• Legal and compliance purposes, including fraud detection and regulatory reporting.
• Marketing and communication, including sending promotional materials (with consent).
• Securing our systems and preventing unauthorized access to sensitive data.

4. Data Sharing & Third-Party Disclosure

We do not sell or rent your personal data. However, we may share it with:

• Insurance providers & underwriters for policy processing and claims handling.
• Regulatory authorities to comply with legal and regulatory requirements.
• Service providers for IT support, payment processing, and customer service.
• Legal entities in case of disputes, fraud investigations, or law enforcement requests.
• All third parties are required to comply with strict data protection and confidentiality obligations.

5. Data Security & Retention

We implement advanced security measures to protect your data from unauthorized access, loss, or misuse.

• Data is encrypted during transmission and storage.
• Access to sensitive information is restricted to authorized personnel only.
• Personal data is retained only for as long as necessary to fulfill contractual and legal obligations.

6. Intellectual Property Rights

• All content, trademarks, and materials on this website are the exclusive property of Green Alpha Insurance Brokers.
• You may not copy, modify, distribute, or commercially exploit any content without prior written consent.
• Any unauthorized use of our intellectual property may result in legal action.

7. Indemnity

By using our services, you agree to indemnify and hold harmless Green Alpha Insurance Brokers, its employees, directors, and affiliates from any claims, damages, or liabilities arising from:

• Misuse of our services or violation of this policy.
• Any unauthorized access or security breach due to negligence on your part.
• Legal disputes related to third-party services or insurance providers.

8. Governing Law & Jurisdiction

This Privacy Policy shall be governed and construed in accordance with the laws of Sri Lanka.

Any disputes arising under this policy shall be resolved through negotiation, and if necessary, through Sri Lankan courts.

Users outside Sri Lanka accessing our services agree to comply with local regulations and Sri Lankan laws.

9. Your Rights & Choices

You have the right to:

• Access your personal data and request corrections.
• Withdraw consent for marketing communications.
• Request data deletion, subject to legal obligations.
• Lodge a complaint with the relevant data protection authority if you believe your privacy rights have been violated.

To exercise these rights, contact us at info@greenalpha.lk.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Changes will be effective upon posting on our website, and we encourage users to review it regularly.

Last updated: 2021-06-11
Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Email: info@greenalpha.lk
Phone: +94 (11) 285 1957
Address: 87/A, Kendahenawatha Rd, Pannipitiya, Sri Lanka, 10230