Terms & Conditions – Green Alpha Insurance Brokers

Effective Date: 2022-06-11
Last Updated: 2025-03-15

Welcome to Green Alpha Insurance Brokers. These Terms & Conditions govern the use of our website, services, and all interactions with us. By accessing or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Definitions

“Company,” “we,” “our,” “us” refers to Green Alpha Insurance Brokers.
“User,” “you,” “your” refers to any person or entity accessing our services.
“Services” refer to the insurance brokerage services, website usage, customer support, and any related activities.

2. Eligibility for Services

  • You must be at least 18 years old to use our services.
  • By using our services, you confirm that the information you provide is accurate and complete.
  • We reserve the right to refuse services to any individual or entity without prior notice.

3. Use of Services

By using our services, you agree that:

  • You will not use our website or services for any illegal or unauthorized activities.
  • You will not attempt to breach security features or interfere with the operation of our website.
  • All information provided by you is truthful, up-to-date, and legally compliant.
  • You will not engage in any fraudulent activities or misuse our services for financial gain.

4. Insurance Brokerage Services

  • Green Alpha Insurance Brokers acts as an intermediary between clients and insurance providers.
  • We do not underwrite or issue insurance policies; all policies are provided by licensed insurers.
  • We strive to present the best available insurance options, but final terms and conditions are set by the insurance providers.
  • Policy issuance, claims processing, and premium rates are subject to approval by the respective insurers.

5. Payment & Fees

  • Users may be required to pay premiums, service charges, or brokerage fees as applicable.
  • All payments must be made on time, and failure to do so may result in policy cancellations or penalties.
  • We are not responsible for late payments, non-payment issues, or insurer-imposed penalties.

6. Intellectual Property Rights

  • All content, trademarks, and materials on this website are the exclusive property of Green Alpha Insurance Brokers.
  • You may not copy, distribute, or modify any content without prior written consent.
  • Any unauthorized use of our intellectual property may result in legal action.

7. Indemnity

You agree to indemnify and hold harmless Green Alpha Insurance Brokers, its employees, and partners against any claims, damages, or losses arising from:

  • Your misuse of our services.
  • Any breach of these Terms & Conditions.
  • Any false or misleading information provided to us.

8. Limitation of Liability

  • Green Alpha Insurance Brokers is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
  • We do not guarantee approval of insurance policies, as final decisions rest with the insurance providers.
  • We are not responsible for errors, omissions, or misinterpretation of insurance terms by users.
  • We are not liable for delays, claim rejections, or disputes between the user and the insurance provider.

9. Termination of Services

We reserve the right to suspend or terminate your access to our services at any time if:

  • You violate these Terms & Conditions.
  • You engage in fraudulent or illegal activities.
  • There is a dispute or conflict that cannot be resolved.
  • Users may also terminate their engagement with us by providing written notice.

10. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.
Any legal disputes shall be subject to the exclusive jurisdiction of Sri Lankan courts.

11. Privacy & Data Protection

Your personal data is handled in accordance with our Privacy Policy.
We implement strict security measures to protect user information.
Users are responsible for keeping their account details secure.

12. Updates to Terms & Conditions

We reserve the right to update or modify these terms at any time.
Changes will be effective upon posting on our website, and it is the user’s responsibility to review them regularly.
Continued use of our services after changes implies acceptance of the revised terms.

13. Dispute Resolution

Any disputes arising under these Terms & Conditions shall first be attempted to be resolved through mutual discussion and negotiation.
If no resolution is reached, the dispute may be referred to arbitration or legal proceedings in Sri Lanka.

14. Force Majeure

We shall not be held liable for any delay, failure, or disruption in service due to events beyond our control, including but not limited to natural disasters, government actions, technical failures, or unforeseen emergencies.

15. Contact Information

For any questions regarding these Terms & Conditions, you can contact us at:

Email: info@greenalpha.lk
Phone: +94 (11) 285 1957
Address: 87/A, Kendahenawatha Rd, Pannipitiya, Sri Lanka, 10230